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 Contact Us — STEPSOFT

We’re Here to Help — Every Step of the Way

Have a question about your order?
Need help choosing the right footwear?
Want updates on shipping, returns, or sizing?

Our team is always ready to assist you.

At STEPSOFT, customer satisfaction is as important as the quality of our footwear — whether you shop for Kolhapuri chappal for men, Peshawari sandals, Juttis & Mojaris, or daily wear slippers.

 

 Our Address

STEPSOFT
182-A, Green Land, Pokharpur
Lal Banglaw, Kanpur – 208807
Uttar Pradesh, India

This is our registered business and operational address for all customer communication, returns coordination, and business correspondence.

 

Email Support

Email: stepsoftdotin@gmail.com

For queries related to:

  • Orders & tracking

  • Returns & refunds

  • Size exchange

  • Bulk orders

  • Product availability

  • Wedding footwear collections

We aim to respond within 24 working hours.

 

Customer Support Scope

You can contact us regarding:

  • Kolhapuri Chappal Orders

  • Peshawari Sandals Queries

  • Jutti & Mojari Wedding Footwear

  • Nagra Shoes & Ethnic Footwear

  • Leather Slippers & Casual Sandals

  • Flip Flops & Daily Wear Footwear

Our support team will guide you on sizing, comfort, styling, and delivery timelines.

Support Hours

Monday – Saturday: 10:00 AM – 7:00 PM
Sunday & Public Holidays: Limited Support (Email Only)