Shipping Policy – STEPSOFT Footwear

At STEPSOFT, we are committed to delivering premium men’s footwear across India with speed, safety, and reliability. Whether you order handcrafted Kolhapuri chappals for men, traditional Peshawari sandals, ethnic Juttis & Mojaris, or daily wear slippers and sandals for men, our logistics team ensures secure and timely delivery to your doorstep.

 

Order Processing

All orders — including ethnic, casual, and wedding footwear collections — are processed within 24–48 working hours after confirmation.

This includes:

• Kolhapuri for men

• Peshawari chappal for men

• Nagra & Mojari footwear

• Leather sandals for men

• EVA slippers & flip flops

• Ethnic wedding juttis

Orders placed on Sundays or public holidays are processed the next working day.

Delivery Timelines

We deliver footwear across India within the following estimated timelines:

From everyday men’s slippers to wedding mojari juttis, every order is shipped via trusted courier partners.

Shipping Charges

• Free Shipping on all prepaid footwear orders

• COD available on most men’s footwear categories

• Small COD fee may apply

Tracking Your Footwear Order

Once your order is shipped, you will receive tracking details via Email / SMS / WhatsApp.

Track deliveries for all categories including:

• Kolhapuri sandals for men

• Peshawari chappals

• Ethnic jutti mojari footwear

• Casual loafers & slippers

Secure Packaging

All STEPSOFT footwear is packed in:

• Protective footwear boxes

• Shock-resistant outer packaging

• Moisture-safe wrapping

This ensures your leather, vegan, or fabric footwear arrives in perfect condition.

Delivery Delays

Delays may occur due to:

• Weather disruptions

• Logistics overload (festive / wedding season)

• Remote delivery zones

We keep customers informed throughout the process.

Order Cancellation

Orders can be cancelled before dispatch.
Once shipped, cancellation is not possible — please refer to our Return Policy.

Customer Support

For shipping or delivery support:

WhatsApp / Call: +91 93368 32036
Email: stepsoftdotin@gmail.com
Timings: 10 AM – 7 PM (Mon–Sat)