Terms & Conditions – STEPSOFT

Last Updated: 07/02/2026

Welcome to STEPSOFT (stepsoft.in).
By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms & Conditions.

These terms govern your use of our platform and all purchases made across our men’s footwear collections — including Kolhapuri chappals, Peshawari sandals, Juttis, Mojaris, loafers, slippers, and ethnic wedding footwear.

If you do not agree, please refrain from using our website.

 Website Usage

By using stepsoft.in, you confirm that:

• You are at least 18 years old

• You provide accurate personal details

• You will not misuse website content

• You will not attempt fraud or payment abuse

Our website is designed for genuine customers shopping premium men’s footwear online in India.

 

Product Information & Accuracy

We strive to ensure all product details are accurate, including:

• Material (Leather / Faux Leather / EVA / Fabric)

• Sole type (TPR / Rubber / PU / EVA)

• Closure (Slip-On / Buckle / Toe Ring)

• Usage (Casual / Ethnic / Wedding / Daily Wear)

However:

• Color may vary due to screen lighting

• Handcrafted footwear may have minor variations

• Size fit may vary by design (Kolhapuri vs Loafers vs Mojari)

These are not considered defects.

Pricing & Payments

All prices listed are in INR (₹).

We reserve the right to:

• Change prices without notice

• Run limited-time discounts

• Correct pricing errors

Payments accepted:

• UPI

• Debit/Credit Cards

• Net Banking

• Wallets

• COD (if available)

Orders are confirmed only after successful payment verification.

Order Acceptance & Cancellation

We reserve the right to cancel orders if:

• Product is out of stock

• Payment is flagged high-risk

• Address is undeliverable

• Bulk purchase appears fraudulent

If cancelled, refund will be processed as per policy.

Shipping & Delivery

We deliver across India via trusted courier partners.

Delivery timelines:

• Metro cities: 2–4 days

• Tier 2/3 cities: 3–7 days

• Remote areas: 5–10 days

Applies to all categories:

• Kolhapuri chappal for men

• Peshawari sandals

• Wedding jutti mojari

• Casual slippers & flip flops

• Men’s loafers & sandals

Full details available on our Shipping Policy page.

Returns, Exchanges & Refunds

We offer returns/exchanges under eligible conditions:

Eligible if:

• Size issue

• Manufacturing defect

• Wrong product delivered

Not eligible if:

• Used footwear

• Damaged by customer

• Worn outdoors excessively

Customers can initiate return requests via:

• Shopify return request system

• Email support

Refunds processed after QC approval.

Intellectual Property Rights

All website content is owned by STEPSOFT, including:

• Product images

• Lifestyle banners

• SEO descriptions

• Brand logo

• Design creatives

Unauthorized use, copying, or resale is strictly prohibited.

User Conduct

You agree not to:

• Post false reviews

• Abuse COD system

• Attempt payment fraud

• Copy product listings

• Misuse discount codes

Violation may result in account blocking.

Footwear Fit & Usage Disclaimer

Our footwear is designed for comfort & durability across Indian conditions.

However:

• Fit varies by foot shape

• Break-in period may apply (leather footwear)

• Ethnic mojari & nagra may feel snug initially

We recommend checking Size Guide before ordering.

Limitation of Liability

STEPSOFT is not liable for:

• Delivery delays due to courier

• Weather disruptions

• Regional restrictions

• Incorrect address submission

We ensure dispatch on time — logistics delays are external.

Privacy Protection

Your personal information is governed by our Privacy Policy.

We do not sell or misuse customer data.

All purchases — whether Kolhapuri, Peshawari, slippers, or loafers — are processed securely.

Promotional Offers & Discounts

Offers may include:

• Festive sales

• Wedding footwear discounts

• Combo deals

• Clearance offers

Terms:

• Limited validity

• Non-transferable

• Cannot combine unless stated

Governing Law

These Terms are governed under Indian law.

Jurisdiction: Uttar Pradesh, India.

All disputes subject to local courts.

Modifications to Terms

We reserve the right to update Terms anytime.

Changes may reflect:

• Policy updates

• Legal requirements

• Business expansion

• New footwear categories

Updated versions will be posted here.

Contact Information

Brand: STEPSOFT
Website: stepsoft.in
Email: stepsoftdotin@gmail.com
Phone: +91 93368 32036